About · Frequently asked questions
What parents ask us.
Don't see your question? Call 407-658-4047 between 6:30 AM and 6:30 PM, or send us a message.
Hours, ages and location
What are your hours of operation?
We are open Monday through Friday, 6:30 AM to 6:30 PM. Infant room hours are Monday through Friday, 7:00 AM to 6:00 PM.
What ages of children do you serve?
Children 6 weeks old through age twelve (5th grade). We have rooms for infants, toddlers, twos and threes, and Pre-K and VPK, plus before and after school care and summer camp.
Where is Monarch Children's Academy located?
We are at 13825 Townsend Drive, Orlando, FL 32828, in front of the Stoneybrook neighborhood off Alafaya Trail and minutes from Avalon Park and Waterford Lakes. The school is set back from the road behind the trees, so look for the blinking yellow traffic light and the fire station next door. See directions and drop-off details.
What holidays are you closed?
We are closed on Memorial Day, the 4th of July, Labor Day, Thanksgiving and the day after, Christmas Eve, Christmas Day, and New Year's Day. For hurricanes and other severe weather, we follow the Orange County School Board's closing decisions.
Do your teachers speak Spanish?
Yes. Our Director and many of our teachers are fluent Spanish speakers, so families are welcome to communicate with us in Spanish. Se habla español.
Programs and daily life
Do you offer part-time care?
Yes. We offer a two-day part-time schedule on Tuesdays and Thursdays, and our VPK program has part-time classrooms. Our infant program is full time only. Call 407-658-4047 to check part-time availability for your child's age group.
Does each baby have their own crib?
Yes. Every baby in our infant room has their own individually assigned crib, never shared. Our infant teachers hold Infant CDA credentials, and babies get outdoor time every day.
Does your center follow a curriculum?
Monarch follows the Frog Street curriculum in all classrooms, from infants through Pre-K. Frog Street is a research-based, developmentally appropriate curriculum, and our teachers use it to write monthly and weekly lesson plans for each classroom.
How are children placed into classrooms?
Children are placed by chronological age; each classroom serves a specific age group. Developmental stages don't always parallel age, so that is also considered. Our age cut-off for the three-year-old and four-year-old classrooms follows the public school cut-off date of September 1.
Do children have to nap?
Our toddler through Pre-K classrooms have a daily rest time, but no child is ever forced to sleep. Children rest quietly on a cot, and a small stuffed animal from home is a welcome comfort item.
How will I know how my child's day is going?
Through the Brightwheel app. Teachers send updates through the day on meals, naps, and activities, along with photos and videos, and you can message us in the app anytime.
Do you offer outdoor play areas?
Yes. We have five playgrounds, each designed for the developmental and physical needs of the children who use it, plus a butterfly garden. Staff add activities and materials each week (parachute, painting easel, kites) to match the unit their class is studying.
Do you offer before and after school care?
Yes, for kindergarten through 5th grade. School-age children have their own room and playground, with full days on school holidays and summer, winter, spring, and fall camps.
VPK, scholarships and payment
Is Monarch a VPK provider?
Yes. We have been a VPK (Voluntary Pre-Kindergarten) provider since the start of the program in the 2005 school year. VPK is state funded and offers 540 hours of Pre-K during the school year for children who turn four on or before September 1. We offer several part-time classrooms and full-time classrooms with wrap-around care.
Is VPK free, and how do I sign up?
Yes, VPK is free for Florida children who turn 4 on or before September 1. Apply for a VPK Certificate of Eligibility through Florida's Early Learning Family Portal, then bring the certificate to us and we'll enroll your child. Wrap-around care before and after VPK hours is available in our full-time classrooms.
Do you accept Step Up For Students scholarships?
Yes, the Unique Abilities scholarship (FES-UA). We are a direct-pay provider on Step Up For Students' EMA Marketplace. FES-UA helps Florida families of children ages 3 and up with qualifying disabilities, including autism, pay for approved programs. We do not accept Step Up's K-12 private school scholarships. The front office can walk you through reserving funds and how invoicing works, and you can ask about payment plans while your funds start.
Do you accept School Readiness?
Yes. We accept School Readiness, Florida's child care assistance program for qualifying families, through the Early Learning Coalition of Orange County.
Safety, staff and licensing
Is Monarch Children's Academy licensed?
Yes. Monarch is licensed (#C09OR1317) as a child care center in Florida through the Department of Children and Families.
Is Monarch Children's Academy accredited?
Yes. We are APPLE accredited through the Florida Association of Child Care Management and hold the State of Florida's Gold Seal Quality Care designation.
What qualifications do your staff members possess?
All staff working with children have the state-mandated 45 hours of training, and all lead teachers hold a CDA credential or a degree in education. Every classroom has at least one CPR/First Aid certified teacher, and we offer CPR/First Aid training yearly to keep staff current.
Do you conduct background screenings on all employees?
Yes. All staff members are screened locally, through the state, and through the FBI.
How do you ensure the safety of the children in your care?
In addition to a computerized clock in/out system with a personalized code for each family, our front desk is staffed with a receptionist at all times. That ensures each person who enters the building is properly identified, and it helps us get to know each family.
Do you have security cameras?
Yes. Cameras cover our classrooms, alongside a front desk that is staffed at all times and a coded check-in system for every family.
Tours and enrollment
Do I need an appointment to tour?
No. Walk-in tours are welcome any weekday between 10 AM and 3 PM. If you'd rather pick a time, schedule a tour online or call 407-658-4047. Tours take about 20 minutes.
How do I enroll my child?
Start by pre-registering online. We reply within one business day and walk you through the forms and next steps, and you're welcome to tour first. Our enrollment page covers registration, tuition due dates, and policies.